FREQUENTLY ASKED QUESTIONS
Products & Services
Do you offer mechanical installation/services?
Yes, we offer fitment for all BC Racing Suspension & Stanceparts kits - please contact us for pricing and further information.
We also specialise in all Nissan R35 GTR from general servicing to race car preparation and complete Dodson Motorsport transmission upgrades - check out our service page for more information.
Do you have any discount codes?
Currently we do not have any active discount codes running, however keep your eyes on our social pages or sign up to our newsletter to be the first to know about a sale or promotion.
My item is faulty, what is your Warranty policy?
New products apart from electrical items, cluch kits, turbo units are covered for a period of 12 months, unless stated elsewhere. All faulty products must be returned to JustJap, as the product is required to be inspected by the manufacturer before any claim can be made. Please contact us first before shipping the faulty item back to us.
Please note: parts/products are not guaranteed against failure or damage that has arisen from faulty or incorrect fitment or use, incorrect application, damage caused by any means over which we did not have control.
You can read our full warranty policy on the back of your printed invoice or further questions please contact our team via the live chat or email orders@justjap.com
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What is Afterpay?
Afterpay allows you to purchase from www.justjap.com online store and pay later in 4 easy interest-free instalments.
How does Afterpay work?
To pay with Afterpay:
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Add your items to the cart
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Select Afterpay as the payment option at the checkout
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Signup or use your existing Afterpay account
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Once approved, JustJap will dispatch your order
Is there any interest on the amount paid?
No, there is no interest payable by you
Is there an order limit?
Yes, the maximum purchase amount using Afterpay on JustJap is $1000.
What are other terms and conditions I need to be aware of?
Full terms & conditions are available at http://www.afterpay.com/terms
How often is repayment?
Afterpay offers your order to be paid in 4 instalments with repayment automatically occuring every 2 weeks.Â
How do I sign up for Afterpay?
Select Afterpay as a payment method (or visit the website).
You can register as you complete your purchase.
How do returns work with Afterpay?
Merchants will be able to initiate all eligible refunds on your behalf. Once completed, your refund will be applied to your order.
Does Afterpay charge interest?
There is no interest payable by you if you place an order using Afterpay.
Can I place an Afterpay order with you over the phone?
Afterpay is available as an online payment method and requires login credentials for authorisation. Our team members or merchants are unable to place an order on your behalf.
Where can I find out more about Afterpay?
If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of FAQs & terms. Afterpay’s Privacy Policy which can be found at https://www.afterpay.com/ privacy-policy
